We provide comprehensive coverage that far exceeds the industry standard. While most providers cap their shoots at 25 or 30 images, we deliver a complete visual archive of the property, beautifully curated and arranged in the correct order for immediate publishing. For larger estates, this often means 150–200+ high-end images, ensuring you have every possible angle and detail needed to tell the property’s full story.

We offer two vertical and two horizontal video products for property marketing. For social, the Teaser Reel (20–30s) is unbranded eye-candy designed to “stop the scroll.” Agents often add their own trending audio and text hooks in-app. The Premium Reel (60–90s) is a fully branded mini-movie with the address, custom captions and property details, specifically designed for high-intent engagement and Meta Ad campaigns. The Highlights Video (60s) is an efficient, branded walkthrough for the MLS, social media and YouTube that focuses exclusively on the primary living areas and the main bedroom suite. Our Cinematic Home Tour (2m) is a more comprehensive and high-precision film focused on emotional storytelling and the estate’s full lifestyle.

These scans are a “rough approximation” of a home layout and rely on a computer’s interpretation of key spaces to map approximate dimensions. For jobs requiring technical precision, we are happy to refer you to a local draftsman for CAD files. Our staff will not shoot garages, storage areas, outdoor showers, or gazebos unless specifically requested.

Yes—and this is the single most important factor for a successful shoot. Managing the property’s readiness is an essential part of your role as a professional Realtor. We recommend arriving 30–60 minutes early to wrap up any last-minute staging or cleaning. Our production process requires the team to walk through the entire property 4–7 times for various technical passes; therefore, moving people, pets, or furniture from room to room during the shoot simply doesn’t work. Out of respect for everyone’s time and sanity, please ensure the property is fully ready for the duration of the appointment. This includes ensuring that no other vendors—such as landscapers, pool cleaners, or HVAC technicians—are scheduled during our window. Appointments that exceed their allotted time due to the property not being ready are subject to an additional fee of $100 per hour, per photographer.

Please keep in mind that Twilight photography is a specialized service requiring specific lighting windows. If Twilight photos are added via our online portal, they must be manually confirmed by our office and are not guaranteed to take place on the same date as your daytime appointment. To ensure the best results, our team will coordinate with you to schedule these shots during the optimal lighting window, which often requires a separate visit to the property.

Appointments must be canceled at least TWO BUSINESS DAYS in advance to avoid a fee (Business days are Monday–Friday, 9am–5pm). Appointments canceled or rescheduled on the same day as the appointment will be charged the full price of the shoot. Cancellations made over the weekend for a Monday appointment will also incur the full cost. Appointments canceled or rescheduled one business day prior to the shoot will incur a fee of $250. Cancellations due to inclement weather or rain are excluded from these fees.

We believe in building long-term, trusted partnerships. While much of the industry has moved to “pay-before-download” models, we offer Net 30 billing terms for our regular clients. This allows you to download your media instantly and manage your marketing workflow without the hassle of paying upfront for every individual shoot. Invoices are sent digitally and can be paid via credit card (3.5% fee) or ACH. If you prefer to pay via ACH or Check, please let us know before submitting payment. Because our system processes credit card transactions automatically, we are unable to refund credit card fees once a payment is submitted. In the event a refund is necessary, we will issue a credit memo to your account to be applied to your next invoice. This professional billing structure is designed to keep your business moving fast so you can focus on the listing while we handle the technical backend.

Our media is licensed exclusively to the listing agent for marketing the property. If a third party (stager, builder, architect, pool company etc.) would like to use the images for their own business promotion, please have them contact us for a “Third-Party Usage License.”

Yes, but only if it is solely to promote the sale of your listing. They may not use the media to promote their own brand or professional services.

Our team operates with a standardized high-end equipment package for total consistency. We use full-frame Sony cameras, DJI drones, and a professional suite of lenses, microphones, stabilizers, and lighting. This gear is included for every production.